Atunus Home Warranty Policy

At Atunus Home, we stand behind the quality of our craftsmanship. That’s why we offer a 1-Year Limited Warranty on all new furniture purchases. This warranty covers manufacturing defects in materials and workmanship, starting from the date of delivery.

If something goes wrong due to a manufacturing issue within that first year, we’ll repair or replace the affected part or product at no cost to you. Please note, the warranty is only valid for the original purchaser and cannot be transferred.

What’s Covered

Defects in materials or construction due to manufacturing error
Structural failure that is not caused by misuse

What’s Not Covered

Our warranty does not cover the following:

Normal wear and tear over time
Damage caused by accidents, spills, pets, or improper use
Comfort issues, including firmness or seat depth preferences
Changes in cushion shape or softness from regular use
Fabric, leather, or upholstery discoloration, fading, or pilling
Wood damage caused by moisture, heat, or improper handling
Furniture that has been altered or repaired by a third party
Products sold as “as-is,” “floor models,” or “second-hand”
Any parts not made or sold by Atunus Home

Additional Notes

Warranty claims must follow our care and usage instructions
If a single piece of a set is defective, we only replace the defected part
Custom orders and modified products may have separate terms
Atunus Home is not responsible for indirect or incidental damages (like time lost or inconvenience)
Replacement parts are covered for the remainder of the original warranty or 6 months—whichever is longer

How to File a Warranty Claim

To start a claim, please contact our Customer Support team at support@atunushome.com. Make sure to include your order number, a description of the issue, and photos of the product or damage.

Legal Stuff

To the extent allowed by law, any implied warranties (like merchantability or fitness for a specific purpose) are limited to the one-year term of this written warranty.