Id like to share my shopping experience. I reached out to their customer service team to ask about customizing a sofa cover I really liked. They responded quickly and showed me fabric samples with real photos and details. Once I confirmed the fabric, they provided a clear delivery timeline and even sent me a private purchase link.
To be honest, Im a very cautious buyer. I had seen both positive and negative reviews online, so I had my concerns. But after talking to Bella from customer service, she was incredibly reassuring and told me I could return the sofa with no questions asked if I wasnt satisfied. That really gave me the confidence to place the order.
After shipping, they kept me updated with tracking information, and the entire process was smooth and pleasant. Im really happy with the experiencethank you!